Fintech & Payments

AI assistants that make financial data conversational.

Fintech platforms sit on mountains of transaction data. Sidenet helps you surface insights, automate reporting, and give your users an AI analyst they can actually talk to — inside your product.

Your users have the data. They don't have the time.

Payment platforms, merchant tools, and financial SaaS products generate massive volumes of transactional data. But most users can't write SQL, don't have time to build reports, and shouldn't need to wait for a data team to answer a straightforward question. The data is already in your platform — it just needs a conversational layer.

Financial intelligence, on demand.

Sidenet's AI assistants sit inside your fintech platform and give users a conversational interface to their transaction data. Chargeback trends, risk flags, and custom reports — all through natural language.

Payments Platform — Chargeback Monitor
Overview
Analytics
Risk
Merchants
Reports
Chargeback Rate by Category2 above threshold
Restaurants
0.8%
Travel
1.9%
Digital Svcs
2.3%
Sidenet
Show chargeback trends by category — last 90 days.
Travel at 1.9% (↑) and Digital Services at 2.3% (↑) are above threshold. Both worsening since Feb.
via Analyst Agent
Routing
Orchestrator
Analyst
Risk
Reports

AI assistants built for fintech.

Each of these assistants can be built, configured, and shipped using Sidenet — no AI engineering required.

Analyst Assistant

Turns transaction data into insights through natural language queries.

Sidenet Assistant
Show me chargeback trends by merchant category over the last 90 days.
Chargeback trends (Jan 1 - Mar 28): Restaurants: 342 chargebacks / 0.8% rate / ↓ Improving Retail: 289 chargebacks / 1.1% rate / → Stable Travel: 187 chargebacks / 1.9% rate / ↑ Worsening Digital Services: 156 chargebacks / 2.3% rate / ↑ Worsening Travel and Digital Services are above the 1.5% threshold. Travel chargebacks are concentrated in 3 merchants — likely friendly fraud. Digital Services spike started Feb 12, correlating with a new subscription billing flow. Want me to drill into either category?
Value

Users get answers from their data without writing SQL or exporting to Excel. Complex patterns are surfaced and explained, not just displayed.

Compliance & Risk Assistant

Monitors transactions for anomalies, flags suspicious patterns, and surfaces compliance-relevant data.

Sidenet Assistant
Flag any merchants with a chargeback rate above 2% this quarter.
7 merchants above 2% chargeback rate in Q1: 🔴 QuickStream Digital: 4.1% rate / 2,340 txns / Critical 🔴 TravelNow Ltd: 3.2% rate / 1,890 txns / Critical 🟡 CloudSubs Inc: 2.8% rate / 3,100 txns / High ... and 4 more QuickStream Digital has the highest rate and is trending upward — 3 consecutive months above 3%. Recommend immediate review. Generate a risk report, or set up auto-monitoring for these merchants?
Value

Faster risk identification. Proactive compliance. Less manual review. The platform surfaces problems before they become card scheme violations.

Reporting Assistant

Generates custom reports from conversational requests, formatted for different stakeholders.

Sidenet Assistant
Generate a monthly settlement summary for our top 20 merchants, broken down by payment method.
Monthly settlement summary (March 2026, top 20 merchants by volume): Report generated with: • Settlement totals per merchant • Breakdown: Card (Visa/MC/Amex), Bank Transfer, Digital Wallet • Net settlement after fees and chargebacks • Month-over-month comparison [Preview showing top 5 merchants ready] Export as CSV or PDF? Or adjust the parameters?
Value

Reports in seconds, not hours. Finance teams stop being bottlenecked on data requests. Stakeholders get the format they need without custom development.

Go live in your fintech platform in days.

1

Embed the chat

Embed the Sidenet chat in your fintech product with a single line of code.

2

Configure your agents

Configure analytics, compliance, and reporting agents in Studio. Connect to your transaction database, risk engine, and reporting systems.

3

Ship & monitor

Test internally, then ship to your fintech customers with full observability.

Your users shouldn't need SQL to understand their own data.